Backstage Salon

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Opinions

• Kirstie Wright

  Oct, 11 2018
  ★ ☆ ☆ ☆ ☆
  You get what you pay for, and I don't mind a budget salon but when the service is low level, might as well stay home. This was the worst service. Marlyn was my stylist and I'm sure she's a great person but was not even remotely professional. She didn't introduce herself as my stylist, she walked up and said "you ready?", pointing at the chair (17 mins after my apt time). She continued to direct me around the salon by only pointing where I should go next. I was really hoping for a relaxing wash and blow out, but the way she was gripping and pulling my hair, made both experiences anything but relaxing. She had dangling bracelet that continously smacked my eye and rattled loudly in the sink.
  By the time all was said and done, I looked in the mirror and was surprised that I didn't have half of a head of cornrows, with all the jerking and pulling on my head. My hair looked fine afterwards, but I can do my own hair, it was the EXPERIENCE I was willing to pay for.
• ShyAvocado

  Apr, 03 2018
  ★ ☆ ☆ ☆ ☆
  Marylyn was my stylist. I had asked for a simple ombré and I had went in with the hopes of getting just that. I usually see Jen, and I am amazed with her results, so I figured it would be the same. I had showed her a picture with an ombré, and specified that I wanted just that. She gave me highlights, and a chunk of blonde in the back of my head. I was very unhappy with my results and decided to call back and request a fix. I asked for a fix with Jen, but of course Marylyn was the one who was going to fix it. I went in again and had both my mother and I SPECIFICALLY ask for an ombré only 4-5 inches up from the tips, and I showed multiple pictures once again. I received blonde 2-3 inches away from my roots all the way down, and the top layer of my hair was completely untouched. I now have to live with my ruined hair as I don’t have the money to have it fixed again, nor the patience. I am completely unhappy with my experience, and very sad and frustrated that my hair is now ruined.

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