Hot Tub Heaven

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Opinions

• Jayson Middlemiss

  Jul, 19 2018
  ★ ★ ★ ★ ★
  I called Hot tub Heaven this morning because the used hot tub a friend gave me wouldn’t turn on after I attached to 220v. The lady who answered the phone was the bookkeeper and was super friendly and let me talk to a service technician Jim. He told me what he thought was the problem and told me how I could fix it, I said that I would like to make sure that it worked to surprise my mother and had the day off. Jim was able to squeeze me in and after analysis his previous solution was correct. Jim also told me what other things that were going to be replaced on the tub and the tub should work w/out replacing so my mother would come home to a working tub and the tub would not be damaged if the tub was used until we could replace the part. I’m super appreciative of his honesty and workmanship. He even said that other companies may be closer to purchase chlorine etc. for the tub but I will definitely drive the extra mile to make sure I buy from a company that has integrity and takes pride in their work!! Thanks for fixing my tub, giving me sound advice, being honest and being personable. A++

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