Island Orchids

Full information about Establishment and florist Island Orchids at 2204 West Colorado Avenue, Colorado Springs, CO 80904. The most up-to-date information about the opening hours of the organization, telephone and address. Customer reviews will help you get an idea of the company.

Contacts

Address:
2204 West Colorado Avenue, Colorado Springs, CO 80904
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Phone number:
+1 719-475-1700

Website:
island-orchid.com

Types:
Establishment   Florist  

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Island Orchids

Opinions

  • Lisa Novotny - Floyd
    Nov, 02 2018
    ★ ☆ ☆ ☆ ☆
    Update: the owner Mary did finally return my call, after I had to leave two more messages.
    After speaking with her I understand why her Mgr and driver were as unprofessional as they were, it's because Mary sets the example.
    A very superior, condescending unapologetic attitude.
    Refused to take responsibility for employees or the incorrect arrangement.
    Insisted her driver has the right to make any comments she chooses .
    Are these people out of their minds?!
    If you have pets shop here at your own risk.
    ***************************
    My daughter ordered flowers for me and had them delivered on Mothers Day.
    The wrong bouquet was sent.
    A much smaller bouquet!
    Ok
    The store said they would send out the correct bouquet.
    Ok
    They did, 1 week and 2 days later, AND IT WAS STILL WRONG !
    Ok
    Not only that, the delivery driver made a huge deal that my dogs were barking. Said they were crazy and she was scared.
    Not Ok!
    I told her it's a good thing she's on this side of the fence then.
    I thought the driver's comments were rude and inappropriate so I called the store and spoke with the Mgr. who defended the driver and her words.
    She said the driver has a right to be scared, I agreed, she does, just keep it to herself. Her comments were unnecessary.
    My dogs did not attack her, they barked.
    The Mgr continued to argue with me so I asked to speak to the owner, she said she wasn't there but took my info.
    We'll see if I get a call with an apology.
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