Images of Island Orchids
- Lisa Novotny - FloydNov, 02 2018★ ☆ ☆ ☆ ☆Update: the owner Mary did finally return my call, after I had to leave two more messages.
After speaking with her I understand why her Mgr and driver were as unprofessional as they were, it's because Mary sets the example.
A very superior, condescending unapologetic attitude.
Refused to take responsibility for employees or the incorrect arrangement.
Insisted her driver has the right to make any comments she chooses .
Are these people out of their minds?!
If you have pets shop here at your own risk.
My daughter ordered flowers for me and had them delivered on Mothers Day.
The wrong bouquet was sent.
A much smaller bouquet!
The store said they would send out the correct bouquet.
They did, 1 week and 2 days later, AND IT WAS STILL WRONG !
Not only that, the delivery driver made a huge deal that my dogs were barking. Said they were crazy and she was scared.
I told her it's a good thing she's on this side of the fence then.
I thought the driver's comments were rude and inappropriate so I called the store and spoke with the Mgr. who defended the driver and her words.
She said the driver has a right to be scared, I agreed, she does, just keep it to herself. Her comments were unnecessary.
My dogs did not attack her, they barked.
The Mgr continued to argue with me so I asked to speak to the owner, she said she wasn't there but took my info.
We'll see if I get a call with an apology.